Frequently asked questions

How long does delivery take?

The average delivery time is 7 to 12 business days.

Is shipping free?

Yes, we offer free shipping on all orders within Belgium and the Netherlands.

How can I track my order?

As soon as your order ships, you'll automatically receive a tracking code by email.

Can I return my order?

Yes, you have 14 days after receiving your order to decide.

My order arrived damaged.

Please contact us within 48 hours at wovlihome@gmail.com. We'll arrange a suitable solution at no cost to you.

How do I contact WOVLI?

You can reach us at wovlihome@gmail.com. We aim to respond within 24 to 48 hours.